THoCC is an established value in the world of contact centers. Through open and tailor-made trainings, the detailed Expert Class Contact Center Management and events like the Contact Center Cafés, we bring expertise and valuable networking together.
With these efforts, THoCC acts as an ambassador for the contact center industry while at the same time helping actual contact centers live up to their improving reputation. Because contact centers can and should be value centers.
Expertise sharing: THoCC works with resultants and partners with profound experience in the contact center industry.
Support: We support organizations in facing day-to-day challenges head-on.
Partnership: A close cooperation is key when working towards offering clients the best while also getting the best out of their organization.
Results: THoCC guides contact centers to reach Level 4 and get results as cost-efficiently as possible.